China- New Number Requirements

Local - Inbound Numbers in China

For business identity verification:

• Name, last name of an authorized representative
• Company name
• Contact phone number
• Passport or ID copy of an authorized representative
• Picture of the authorized representative holding the passport
• Company registration certificate

For address verification:

• Address Worldwide (street, building number, postal code, city, and country)
• Two proofs of address (dated within 3 months)

Additional Information:

• Service usage description
• Business use required: Business use is required, private use is not allowed.

Local - Outbound Numbers in China

For business identity verification:

• Name, last name of an authorized representative
• Company name
• Contact phone number
• Passport or ID copy of an authorized representative
• Picture of the authorized representative holding the passport
• Company registration certificate

For address verification:

• Address Worldwide (street, building number, postal code, city, and country)
• Two proofs of address (dated within 3 months)

Additional Information:

• Service usage description
• Expected outbound monthly minutes
• A script of the expected dialogue
• Letter of Intent
• *Business use required: Business use is required, private use is not allowed.

• Name, Business Name, and Contact Phone Numbers 
• Passport or ID copy* and company registration documents
• Address Worldwide
• Proof of Address form (copy of utility bill no older than 6 months).
• The registration requires a company registration certificate along with a passport or ID copy and 2 proof of address forms (no older than of 3 months) to be provided.
• The detailed service description of DID usage.
• The registration process cannot be performed under personal details, however, the point of contact will need to provide a Passport or ID copy.
• The registration requires a picture of an individual with a passport opened to the identification page.

Toll-Free Numbers in China

For business identity verification:

• Company license
• Passport of an authorized representative

For address verification:

• Utility bill (dated within 3 months)

Additional Information:

• Service usage description
• Information as per local numbers

To initiate the order process, please contact your Customer Success Manager (CSM) or submit a request through the Aura Connect Portal. Ensure that you provide the necessary identity and address bundle that meets the outlined requirements. Attach these documents along with the required supporting documentation to the order request.

Aura reserves the right, at our sole discretion, to request additional information at any stage of the order process.