Proof of Concept Test Criteria
Validate Microsoft Teams calling functionality and confirm Aura Connect Proof of Concept success criteria.
Thank you for you for considering Aura Connect as your chosen enabler for global voice in Microsoft Teams. We are committed to ensure that your migration to Aura Connect is successful and have outlines the following success criteria.
|
Test ID |
Task / Function |
Pass / Fail |
|
1 |
Outbound Call for 30 minutes |
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2 |
Inbound Call for 30 Minutes |
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3 |
Transfer of inbound call to internal user |
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4 |
Transfer of outbound call to internal users |
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5 |
Transfer of inbound call to external |
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6 |
Transfer of outbound call to external |
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7 |
Consulted transfer of inbound call to internal user |
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8 |
Consulted transfer of outbound call to internal user |
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9 |
Consulted transfer of inbound call to external |
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10 |
Consulted transfer of outbound call to external |
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|
11 |
DTMF Tones |
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12 |
Inbound call - far end termination |
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13 |
Inbound call - near end termination |
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14 |
Outbound call - far end termination |
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|
15 |
Outbound call - near end termination |
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16 |
Place call on hold for inbound call |
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17 |
Place call on hold for outbound call |
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18 |
Number Presentation outbound |
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|
19 |
Number Presentation inbound |
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|
20 |
Inbound (PSTN) call with SIM ring (to internal user) - answer by the Teams user |
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21 |
Inbound (PSTN) call with SIM ring (to other internal user) - answer by the internal user |
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22 |
Inbound (PSTN) call with SIM ring (to external) - answer by the Teams user |
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23 |
Inbound (PSTN) call with SIM ring (to external) - answer by the external user |
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|
24 |
Inbound (PSTN) call with Call forward (to internal user) |
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25 |
Inbound (PSTN) call with Call forward (to external) |
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|
26 |
Inbound (PSTN) call if unanswered forward call to Voicemail |
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27 |
Inbound (PSTN) call with call forward to Voicemail |
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|
28 |
Three-way conference call - Two Teams users and then add an external call (Teams user no Audio Conference license but only have Phone System license) |
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29 |
Three-way conference PSTN call - Teams user + External, and then add an external call (Teams user no Audio Conference license but only have Phone System license) |
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|
30 |
Inbound (PSTN) call with call forward to Voicemail |
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31 |
Three-way conference call - Two Teams users and then add an external call (Teams user no Audio Conference license but only have Phone System license)* |
|
|
32 |
Three-way conference PSTN call - Teams user + External, and then add an external call (Teams user no Audio Conference license but only have Phone System license)* |
|
|
33 |
Emergency Services ** USE WITH CAUTION |
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*Where supported and service number subscription available. ** If provided in country,
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